You describe the work. Servix reviews it and assigns a verified captain nearby — no bidding, no shortlisting, no guesswork. Your payment is held by Servix until you confirm the job is genuinely done with a one-time code.
The platform
Customers and captains never deal with each other unsupervised. Every job, every message and every rupee passes through the Servix team.
Post a job, watch it move from assigned to started to finished, pay securely, read out your one-time code to close it, then rate the work.
Receive jobs assigned to you, run them through the app, raise the verification code on completion, and collect earnings into a wallet you withdraw to UPI.
The desk behind both apps. We verify every captain, assign every job, handle all messages between the two sides, receive payments, release withdrawals and answer support tickets.
How it works
One job, followed all the way through. The left column is what the customer does; the right is what the captain does. Servix sits between them at every step.
Register with your name, mobile number and email. Set a 4-digit MPIN, and turn on Face ID or fingerprint unlock if you would rather not type it.
Choose a category and sub-category, set the location, describe what needs doing and attach photos from your camera or gallery.
Our team reviews the job and assigns a verified captain who covers that category and area. You do not shortlist anyone — you are told who is coming.
Questions, changes or problems go to Servix in the app's chat. Our team relays anything the captain needs — you never have to negotiate with them directly.
Watch the job move through started and finished as your captain updates it.
Once the work is finished you pay the job amount to Servix through the app. Servix holds it — the captain is not paid yet.
Your captain asks for a verification code. It appears in your app; you read it out. If the work is not right, you simply do not share it.
The correct code closes the job. Leave a rating and written feedback that helps us assign well next time.
Create your captain profile with your service categories, working area, description and photos of past work, then submit it for verification.
Our team reviews your profile and approves or rejects it with a reason. Only verified captains are eligible for work.
Servix assigns jobs to you directly — no bidding and no competing on price. You get the job details and everything you need to attend.
Anything you need to ask or tell the customer goes through our team in the app's chat. That keeps every conversation on the record and both sides protected.
Mark the job started when you begin. The customer sees the change immediately.
Mark the job finished once it is done. The customer is then prompted to pay Servix.
Request the one-time code against the job and ask the customer to read theirs out. Enter it to prove the work was completed and accepted.
A verified code closes the job and the job amount lands in your Servix wallet — not before.
Once your balance reaches the minimum withdrawal amount, raise a withdrawal request against your verified UPI ID. Our team releases the money and you see the outcome in-app.
Why the code matters. Servix holds the customer's payment from the moment the job is finished until the one-time code is verified. The captain cannot be credited without it, and the customer cannot be charged for work they never confirmed.
Payments and payouts
Customers never pay captains directly for an in-app job. Money goes to Servix, and reaches the captain's wallet only after completion is verified.
| Step | Who pays | Who receives | When |
|---|---|---|---|
| Job payment | Customer | Servix | After the captain marks the job finished |
| Wallet credit | Servix | Captain's wallet | Only once the one-time code is verified and the job closes |
| Withdrawal | Servix | Captain's UPI | On request, once the minimum balance is reached and our team releases it |
| Cash job settlement | Captain | Servix | Where a customer paid cash directly and Servix's share is settled |
The job amount sits with Servix between "finished" and "verified", so nobody is paid for work the customer has not accepted.
Payments run through Razorpay by UPI, card or netbanking. Servix never sees or stores card numbers, CVVs or your UPI PIN.
Earnings build up in the captain's wallet and are withdrawn to a verified UPI ID, protected by a separate wallet MPIN.
Job payments, wallet credits, withdrawals and settlements all appear in a transaction history you can review at any time.
Trust & safety
No job closes and no wallet is credited without a code that only the customer holds.
Captain profiles are reviewed and approved by our team before any job is assigned, and can be suspended if standards slip.
All messaging runs through the Servix team. There is no direct customer-to-captain channel, so every conversation stays on the record.
A 4-digit MPIN protects the app and a separate wallet MPIN protects earnings. Face ID and fingerprint data never leave your device.
Feedback after every job guides future assignments, and anything that goes wrong can be raised as a ticket our team answers.
Support
Questions about a job, a payout or your data — reach us on any of these.
Servix